How to Use Human-Centered Design for Sanitation Products

This document provides guidance on the skills, steps, and resources needed to conduct a rapid human-centered design (HCD) process for improved toilet products in rural areas. The lessons and tips shared are based on work done as part of a broader sanitation market development exercise in the Maradi and Zinder regions of Niger. Using the HCD approach to develop product options allows incorporation of ideas and feedback directly from the people who need improved sanitation solutions to ensure that the final products will meet both the needs and preferences of potential customers. This project aimed to support the BHA-funded Resilience Food Security Activities in Niger to develop a comprehensive market development strategy focused on the availability and supply of improved latrines and handwashing-related products in the Maradi and Zinder regions of Niger.