Mercy Corps | Mobile Finance Experts
Year Published:
Resource Type:
Technical Guidance

Mobile money offers tremendous potential to enable cash transfers at scale and connect program participants to financial services. Oftentimes, however, humanitarian practitioners struggle to understand mobile money terminology to confidently evaluate different mobile money operators and to design contracts that lay the foundation for successful programs.

Furthermore, the majority of humanitarian work currently takes place in locations with weak or disrupted payment infrastructure. Using mobile money in these contexts requires careful assessments and joint planning with mobile money operators (hereafter “operators”)4 prior to, and throughout, program implementation.