Ten Factors for Viable Rural Water Services

Whave Solutions, working with the Government of Uganda, developed and tested a governance framework for maintenance of rural water points centered on public-private partnerships (PPP) between service providers and local district governments. This aims to greatly improve water point functionality and sustainability. This report describes the Whave model, focusing on ten critical factors for sustaining functionality. These ten factors are:

1. District-Provider Contracts
2. Performance-Pay and Service Agreements
3. Pre-Construction Maintenance Protocols
4. M&E Facilitation for O&M Performance Reviews
5. Optimized Service Area Size
6. Major Parts Included in Service Agreements
7. Clear Demarcation of Roles and Cost Responsibilities
8. Transparency of Revenue and Cost
9. Fair Tariffs for Everyone
10. Smart Subsidies