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UNDP Innovation 'Speak up via WhatsApp' Project - WhatsApp Guide book

Sectors:
Monitoring and Evaluation | Monitoring
UNDP
Authors:
UNDP
Year Published:
2019
Resource Type:
Technical Guidance
Language:
English

This guide provides an overview of the key considerations and practical steps involved in qualitative WhatsApp surveying. It reflects our lessons learned from conducting two WhatsApp pilot surveys in two villages in Lebanon, Qaraoun and Bar Elias, in 2017 and 2018. The surveys focused on the needs, perspectives, fears, and local conflict dynamics of host communities and Syrian refugees in Lebanon.